Shipping policy

Shipping Policy


Welcome to Saniq. We are committed to delivering your orders safely and on time. Please read our Shipping Policy below.

1. Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times are:

  • Kerala: 2–5 business days
  • Other States in India: 3–7 business days
  • Delivery times may vary depending on your location and courier availability.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping on selected products or promotional offers from time to time.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email (where available), allowing you to track your shipment.

5. Delivery

Please ensure that the shipping address and contact details provided are accurate. Saniq is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service disruptions
  • Other unforeseen circumstances

We appreciate your patience in such situations.

7. Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery. We recommend sharing clear photographs and an unboxing video to help us verify the issue quickly.

8. Failed Delivery Attempts

If a delivery cannot be completed due to the customer’s unavailability or incorrect address, the courier may make additional delivery attempts or return the package to us. Additional shipping charges may apply for reshipment.

9. Contact Us

For any shipping-related questions or assistance, please contact us:

Website: www.saniq.in

WhatsApp: +91 85890 21194

Facebook: Saniq Online

Instagram: @saniqonline